Service Disruption: Click-to-Call Functionality

Incident Report for Voipcom System Status

Identified

Our upstream partner for the Voipcom plugin has identified the root cause of the login failures. They are currently working on a fix to restore authentication services for the Click-to-Call functionality.
Posted Apr 28, 2026 - 09:55 MST

Investigating

We are currently investigating an issue where users are experiencing login failures when attempting to sign into the Voipcom plugin.

Current Impact:

Users may receive error messages or be unable to authenticate within the Click-to-Call extension.

The Click-to-Call functionality is currently unavailable for users who are not already signed in.
Posted Apr 28, 2026 - 09:53 MST
This incident affects: Voice Platform.