Resolved -
Our upstream partner for the Voipcom plugin identified an issue with the authentication services. The partner successfully implemented a fix to restore full authentication capabilities, and the Click-to-Call functionality is now operating normally.
May 1, 09:56 MST
Identified -
Our upstream partner for the Voipcom plugin has identified the root cause of the login failures. They are currently working on a fix to restore authentication services for the Click-to-Call functionality.
Apr 28, 09:55 MST
Investigating -
We are currently investigating an issue where users are experiencing login failures when attempting to sign into the Voipcom plugin.
Current Impact:
Users may receive error messages or be unable to authenticate within the Click-to-Call extension.
The Click-to-Call functionality is currently unavailable for users who are not already signed in.
Apr 28, 09:53 MST