Voipcom Chat Mobile App and Website - Authentication Failures

Incident Report for Voipcom System Status

Resolved

This incident has been resolved.
Posted Jun 12, 2025 - 12:59 MST

Monitoring

We are seeing Successful Logins at this time.
Posted Jun 12, 2025 - 12:29 MST

Update

We are still observing some Authentication Errors.
If you receive an Authentication Failure Please try to Login again.

We will continue to provide updates in this status page.
Posted Jun 12, 2025 - 12:10 MST

Update

We are seeing successful logins occurring.
We will move this to monitoring once we determine users are successfully accessing the system.
Posted Jun 12, 2025 - 11:54 MST

Identified

Google Cloud is down globally. Many public services are currently affected.
Posted Jun 12, 2025 - 11:31 MST

Investigating

We are receiving numerous reports that users are unable to log in to web and mobile applications.
The error "Invalid e-mail address or password" is displayed

Inbound and Outbound messaging appears to be unaffecfted.

We are investigating

Affected Services
https://chat.voipcom.network
Voipcom Chat App
Posted Jun 12, 2025 - 11:29 MST
This incident affected: Texting Platform.